FAQs

What types of bags do you offer?
We offer a wide range of bags including backpacks, handbags, totes, sling bags, laptop bags, duffels, and travel luggage for men, women, and kids.

How can I choose the right size of bag?
Each product page includes detailed size specifications and measurements. You can also refer to our size guide to pick the best fit for your needs.

Can I return or exchange a bag if I don’t like it?
Yes, we offer a hassle-free return and exchange policy within 7–10 days of delivery. Please ensure the bag is unused and in original condition.

Do you provide warranty on your bags?
Yes, many of our bags come with a 6-month to 1-year warranty against manufacturing defects. Warranty details are listed on individual product pages.

How long does delivery take and is it free?
Standard delivery takes 3–7 business days depending on your location. We offer free shipping on all prepaid orders above ₹999.

Are your bags made of genuine leather or synthetic materials?
We offer both genuine leather and high-quality synthetic material bags. The product description clearly mentions the material used.

How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email and SMS. You can also track your order status directly from your account dashboard.

Do you offer customization or personalization of bags?
Yes, selected bags can be personalized with initials or names. Look for the “Personalize It” option on eligible product pages.

What payment methods do you accept?
We accept all major debit/credit cards, UPI, net banking, and wallets. Cash on Delivery (COD) is also available in select areas.

Are your bags waterproof or water-resistant?
Many of our bags are water-resistant, and specific models are fully waterproof. Please check the product description for detailed material information